← All guides
Cover of Doctor Appointments, Patient Portals & Telehealth

Health

Want to reach your doctor without waiting on hold?

Doctor Appointments, Patient Portals & Telehealth

Feel more in charge of your own care. Book appointments, read your doctor's messages and test results, and join a video visit from your couch.

$17.99

Go at your own pace · yours forever

  • Yours to keep: read it on your phone, tablet, or computer
  • Easy to print, with big text and pictures of the screens
  • Download it right after you pay. We'll email you a copy too.
  • Questions? Email me directly at mimi@askmeinstead.com

Want me to go through it with you? Book a 45-minute call with me.

What you’ll learn

  • How to book or manage an appointment online
  • How to sign in to your patient portal
  • How to join a video or phone appointment
  • How to find a doctor’s message or test result
  • How to know where to look when the office says “it’s in the portal”

This guide is for you if…

  • “They said it’s in my portal. Where do I find it?”
  • “How do I join my video appointment?”
  • “Where do I see my test results or doctor’s message?”

Take a peek inside

Every step shows you what your screen looks like, what to tap, and how to know it worked. Tap a page to see it bigger.

A note from Mimi

I made this guide the way I’d explain it to my own mom, sitting next to her, looking at the same screen. Go at your own pace. Skip to the part you need. And if you get stuck, I’m here.

— Mimi, founder of Ask Me Instead

“Don’t be afraid, for I am with you.” Isaiah 41:10 (NLT)

We’ll go through this together

Here’s what’s inside, one step at a time.

  1. 01

    Book, change, or cancel an appointment

    How to book a visit online or by phone, confirm the time, and change or cancel it without a hassle.

  2. 02

    Sign in to your patient portal, or set one up

    What a patient portal is, how to create your account, and where to find your appointments, messages, results, and bills once you are in.

Still stuck? I’m here.

If you’d rather do it side by side, book a 45-minute call and we’ll go through it together.

Book a call with Mimi

Doctor Appointments, Patient Portals & Telehealth

$17.99 · yours forever