Simple tech help for 55+
The world went digital.
You don’t have to figure it out alone.
Simple, patient help with everyday technology — from phones and apps to online banking, passwords, scams, travel, AI, and whatever comes next.
No judgment. No confusing tech talk. Just help that makes sense.
“You don’t have to ask your kids. Ask me instead.”
Not sure where to start? Start free
You’re not behind. Technology just keeps moving.
Phones change. Apps update. Everything needs a password. Banking moved online. Travel moved online. AI suddenly seems to be everywhere.
And somehow, we’re expected to just know how all of it works.
Ask Me Instead was created to make the digital world easier to navigate — one question at a time.
Whether you want to learn something new, solve a frustrating tech problem, or simply ask a question you’ve been embarrassed to ask, you’re in the right place.
No judgment. No assumptions. Just clear, patient help.
What can I help you with?
From the things you use every day to the things you’ve been meaning to figure out — I’m here to help.
Phones & Devices
iPhone, Android, Bluetooth, settings, photos, voice assistants and more.
Staying Connected
Texting, email, WhatsApp, video calls, Facebook, Instagram and social apps.
Everyday Life Online
Online shopping, banking, booking flights, maps, telehealth and everyday online tasks.
Privacy & Online Safety
Passwords, scams, privacy settings, suspicious messages and protecting your information.
AI Made Simple
Understand AI, learn how to talk to it, and discover practical ways it can make everyday life easier.
Everything in Between
QR codes, Google, digital tools and those random tech questions you never know who to ask.
Don’t see what you need? Ask Mimi
It started with my parents.
For years, I’ve been the person my parents call when technology gets confusing.
“How do I do this?”
“Is this message real?”
“Where do I click?”
“Can you help me with my phone?”
And I’ve always been happy to help.
But those calls made me realize something: my parents aren’t the problem. Technology just keeps changing — and somehow everyone is expected to keep up.
I’ve spent years working in digital media and technology, so the things that feel familiar to me can feel unnecessarily complicated to someone else.
That’s why I created Ask Me Instead.
I want to be the person you can ask — patiently, without judgment, and without ever making you feel like you should already know the answer.
Because sometimes you don’t need another tutorial.
You just need someone who will explain it like a human.
Learn it yourself — or ask me directly.
Simple Guides
Easy, step-by-step guides you can follow at your own pace. No technical background required.
Browse Simple Guides1-on-1 Help
Have a specific question? Book time with Mimi and we'll work through it together.
Book a CallStart Free
Not ready for either? Start with one of our free resources and see how simple technology can feel.
Start FreeThere’s a guide for that
What do you want help with?
From your phone and passwords to online banking, travel, scams, staying connected, AI and more — there’s probably a guide for that.
AI Made Simple: Start Here
Talking to AI Made Simple
Writing with AI Made Simple
AI for Everyday Decisions
Coming sooniPhone Made Simple
Coming soonScams & Online Safety Made Simple
Coming soonWhatsApp Made Simple
Coming soonOnline Banking Made Simple
Coming soonBooking Flights Online Made Simple
Coming soonPhoto Storage Made Simple
Coming soonTelehealth Made Simple
Coming soonVideo Calling Made Simple
And there’s more to explore.
Phones, apps, online life, safety, travel, communication, AI — and all those little things you’ve been meaning to figure out.
Questions people actually have.
Do I need to know anything about technology before I start?
No. Every guide begins at the very beginning — how to find it, how to open it, what you'll see on the screen.
How do the guides work?
You buy a guide once and it's yours. Read it online in your account, or download the PDF and print it if you like.
What happens when I book a call with Mimi?
We pick a time, then spend 45 minutes on the one thing that's been bothering you — and you do it yourself before we hang up.
Is this only about AI?
Not at all. AI is one part of today's digital world. We also help with phones, apps, email, online safety, passwords and more.
The world went digital. No one should be left behind.
Technology should make life easier — not make people feel less capable. Ask Me Instead exists to help people keep learning, stay connected, protect themselves online, and feel confident using the technology that’s now part of everyday life.
Because needing help doesn’t mean you’re behind. It just means you have a question.
Go ahead. Ask me instead.